FAQs

Can I make a tee time at Pinehurst Resort without staying overnight?
Pinehurst reserves advance tee times for members and resort guests. If you wish to play one of our courses and are not a resort guest, you may call Social Sales at (855) 835-0771, opt 5, beginning five days out from date of play, for all courses except No. 2. For course No. 2, please call  the main golf shop for tee times and rates beginning 24 hours in advance of your play date at (910) 235-8141.

What is the cancellation policy for the resort?
A deposit of $200 is required at the time of booking. Should you cancel outside of 21 days prior to your stay, we will refund your deposit. Should you cancel fewer than 21 days prior to arrival, you will forfeit 100% of your deposit.

How do I apply for a job at Pinehurst?
Please search our job listings and apply online. We do not accept applications in person. You must apply online or through the N.C. Department of Employment Security. If you have questions, contact our Human Resources Department at (910) 235-8236 or email Careers@Pinehurst.com.

What airports are most convenient to Pinehurst?
The majority of our guests from outside the drive market fly into Raleigh-Durham International Airport (RDU), which is about 75 minutes from Pinehurst. You may also arrive via Charlotte Douglas International (CLT), which is 120 minutes away, Piedmont Triad international (GSO), which is 75 minutes away, or Fayetteville Regional (FAY), which is 60 minutes away.

Resort airport transportation is available to and from RDU, with pickups on the hour. Private transportation can also be arranged. For rates and additional information, visit our Travel Information page. To make airport shuttle arrangements, call (910) 235-8410.

Guests arriving by private aircraft may fly into Moore Regional (SOP) located 10 minutes away.

What type of rental clubs do you offer?
You may rent a set of the latest Titleist clubs for $75 per day. During the summer, if you are on the Family Fairways package, rental clubs for adults and children are free of charge. Call the main golf shop for information at (910) 235-8141.

Should I take a cart or caddie?
We believe that caddies and forecaddies have the greatest impact on the golf experience. They help you with shot selection, read greens, provide local knowledge and lore, rake bunkers, clean golf balls, and generally make sure your Pinehurst golf experience is one you won’t forget. We highly encourage guests to utilize a caddie on Pinehurst No. 2. Many golfers enjoy forecaddies on other Pinehurst courses, allowing them to ride in a cart still enjoying the normal caddie services.

Caddie fees are paid upon registration at the golf shop. Rates are as follows:
Caddie: $55 per bag
Forecaddie: $25 per bag
(We recommend a $30 gratuity per bag for walking caddies and $20 per bag for forecaddies.)

What attire is appropriate for Pinehurst courses and hotels?
We suggest resort casual attire while on property. Jackets are not required for dinner. Denim is not allowed on the golf course, the Carolina Dining Room or the 1895 Grill.

Where can I find out more information about the 2014 U.S. Opens?
The most updated information on the 2014 U.S. Open Championships can be found at www.usopen.com or /golf/championships/2014-u-s-open/. If you are interested in volunteer opportunities during the open, please email 2014USOpen@usga.org or call (910) 213-3880.

How do I contact your Lost & Found department?
If you have lost something at the resort or left an item in your room, you may contact our lost and found department by emailing LostandFound@Pinehurst.com.

Who do I contact to receive a copy of my bill from an overnight stay?
To receive a copy of your bill or for billing questions, please email BillingInquiries@Pinehurst.com or call (910) 235-8414.

How do I purchase a Pinehurst gift card?
Gift cards in any dollar amount may be purchased online at www.ShopPinehurst.com, or at any resort retail outlet as well as The Spa.

Does Pinehurst allow pets?
Pinehurst is a pet free facility. Please let us know if you need help arranging local boarding for your pets by contacting the Resort Services desk at (910) 235-8415.

Does Pinehurst offer any specials for kids? Children 12 and under stay, eat and play golf free when staying/playing with a paying adult. Children 13-17 receive reduced rates on meals and play golf free with a paying adult except on Pinehurst No. 2. We offer a kids club with an array of activities for children of all ages during the summer.

Does Pinehurst donate items to charity golf tournaments? As you might imagine, we receive thousands of requests each year for charitable donations requiring us to focus our efforts on the causes for which we can have the greatest benefit. Our priorities today include public education programs in the state of North Carolina, and initiatives that benefit our employee partners and our surrounding community. Each request we receive is evaluated in terms of how it can help us achieve our objectives in these key areas.

Please email donation requests on the letterhead of your organization to DonationRequests@Pinehurst.com. We review each request upon receipt and will get back to you as soon as possible.

How can I find out when you will aerify the greens on your courses?
Our aerfication schedule varies throughout the year and is subject to change. Please ask your sales agent when you book for the latest schedule.

Does Pinehurst offer any discounts to military?
Pinehurst offers a number of discounts for members of our armed services. Active and retired military receive a 20% discount on our core packages and The Spa at Pinehurst offers a 20% discount off spa therapies. You must present a valid military ID in order to receive this discount.

If I need something shipped to the resort, what address should I use?
Please use the following Address:

Pinehurst Resort
80 Carolina Vista Drive
Village of Pinehurst, NC 28374