Frequently Asked Questions

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  • WILL THERE BE A MODIFIED GOLF EXPERIENCE AFTER THE U.S. OPEN?

    Yes. U.S. Open clean up is in full force: grandstands and hospitality structures are actively being deconstructed throughout the month of July. Guests can expect changes around the main resort clubhouse, based on the schedule below. (Subject to change):

    Driving Range and Practice Areas
    The Driving Range at Maniac Hill is modified to allow members and guests to hit into a temporary net while U.S. Open construction occurs through May 2025.
    While the short game practice area is in the process of reconstruction, Thistle Dhu remains open. From June 29 - July 20, players will be able to use the 18th green of No. 1 for short game warm-up.

    Beginning July 21st, a short game practice area will be designated on a portion of the Thistle Dhu putting course. Additionally, guests may utilize the green located next to the 10th tee of course No. 2.

    Course Modifications
    Pinehurst No. 1 – Modified to a 16-hole course until July 30, 2024 (Holes 1 and 18 closed due to U.S. Open construction).
    Pinehurst No. 4 – Due to the infrastructure positioned on No. 4 there will be shortened hole modifications throughout the month of July on holes 1, 9, and 17. Please note that some scarring, though minor, may be visible throughout course No. 4.

    Golf Academy
    The Teaching Academy has been relocated to Course No. 8.

    Tennis and Croquet
    Croquet Courts are closed until September, 2024.

  • ARE CHARGING STATIONS FOR ELECTRIC VEHICLES AVAILABLE?

    There are 16 EV chargers across the resort. Each location below has 4 dedicated charges for owner/operators to choose from:

    • Carolina East Parking Lot
    • Carolina West Parking Lot
    • Pinehurst Country Club
    • Holly Inn

    These pedestal mounted charging stations are easy to use; simply scan the QR code on the station and follow the instructions. All electric vehicle types can be charged, though some may require an additional adapter. Spaces are strategically located and marked for electric vehicles in each lot. A small fee will be associated with charging, at $.20 per Kw.

    For more information about our chargers, please click here.

  • WHO CAN I CALL IF I NEED SOMETHING OR HAVE QUESTIONS?

    Located in the lobby of The Carolina Hotel, the front desk is your one stop for information. Our team of experts will assist with everything from Spa appointments to tee times, from driving directions to dinner reservations and everything in between. Please stop by the desk between the hours of 7 a.m. – 11 p.m. or dial extension 58415.

  • IS THERE WI-FI AVAILABLE ACROSS THE RESORT?

    Complimentary Wi-Fi is available in all guest rooms and lobby areas. The high speed network Pinehurst-Guest does not require a password.

  • IS THERE A DRY-CLEANING SERVICE AVAILABLE?

    Yes. Dry-cleaning and seamstress services are available to guests.

  • WHAT ACTIVITIES DO YOU RECOMMEND DURING OUR STAY?

    Pinehurst offers more than just great golf. In fact, the resort was originally founded as a health retreat, where the Pine-scented air was thought to have mystical restorative powers. Some say it still does. Experience the art of leisure as you explore the timeless Village, with its sandy paths, historic homes and charming shops. While away the day in our Spa, take a croquet lesson, or have a fun contest on our Thistle Dhu putting course. There’s no shortage of ways to relax. For more information about Resort and area activities, click here.

  • DOES THE RESORT HAVE A FITNESS CENTER?

    Yes. The Pinehurst fitness center, complimentary to all Resort guests 16 years and older, is located at The Spa at Pinehurst. The facility is open 24 hours a day, 7 days a week and features new state-of-the-art equipment.

  • WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?

    For all resort properties, check-in is at 4 p.m. while check-out is at 11 a.m.

  • CAN I RENT A BIKE WHILE I’M HERE?

    Tour miles of scenic streets through The Village of Pinehurst on one of our bicycles. Bikes can be reserved at the front of The Carolina Hotel at no charge. Ask Resort Services about scenic routes and trails.

  • IF I DON’T HAVE A CAR, HOW CAN I GET AROUND?

    Pinehurst Resort offers complimentary shuttle service to all Resort owned facilities and to Pinehurst Village proper during regular operating hours. Shuttle service is “on call.” Pick up times average 15 minutes once the call is received. Shuttle wait times may be longer for large group transfers. For functions scheduled at a location after normal operating hours, dedicated shuttle service is available for hire. Dedicated shuttle service is highly recommended for group movements. Lake Pinehurst Shuttle Service is seasonal. Dial ext 58403 from any resort phone or call (910) 235-8403.

    Please note that ride share services are very limited in the Pinehurst area.

    Pinehurst has partnered with BMW to provide guests with an exclusive guest drive experience during your stay. A fleet of BMWs can be reserved to tour the Village and its surrounding areas. We have maps and keys waiting for you. Vehicles can be reserved Wednesday – Sunday, 9 a.m. – 9 p.m. and are available only to resort guests at this time. To reserve your complimentary BMW, visit the Resort Services desk upon arrival, call (910) 235-8415 or register here.

  • WHAT TYPE OF RENTAL CLUBS DO YOU OFFER?

    You may rent a set of the latest Titleist clubs for $80 per day. Call the main golf shop for information at (910) 235-8141.

  • SHOULD I TAKE A CART OR CADDIE?

    We believe that caddies and forecaddies have the greatest impact on the golf experience. They help you with shot selection, read greens, provide local knowledge and lore, rake bunkers, clean golf balls, and generally make sure your Pinehurst golf experience is one you won’t forget. We highly encourage guests to utilize a caddie on Pinehurst No. 2 and No. 4 as they are cart path only, and on No. 10 as it's walking only. Many golfers enjoy forecaddies on other Pinehurst courses, allowing them to ride in a cart still enjoying the normal caddie services.

    Caddie fees are paid upon registration at the golf shop. Rates are as follows:
    Double Bag Caddie: $80 per player
    Forecaddie: $40 per player
    (We recommend a $60 gratuity per bag for walking caddies and $35 per bag for forecaddies.)

    In an effort to promote pace of play as well as the safety and health of our caddies, golfers should travel with a single strap carry bag weighing less than 24 pounds. If your bag does not meet these requirements, you may be asked to use a provided change-out bag.

    Please keep in mind that carts are restricted to paths on course No. 2 and No. 4. No. 10 is a walking only course. Carts are allowed to ride the fairways of all other courses.

    Push carts are available at all courses. Push carts are available on a first come first serve basis at each golf course.

  • HOW CAN I FIND OUT WHEN YOU WILL AERIFY THE GREENS ON YOUR COURSES?

    Our course maintenance schedule varies throughout the year and is subject to change. Please ask your sales agent when you book for the latest schedule. Current schedules for 2024 are as follows:

    Course No. 1: 5/21 – 6/24 (Full Aerification)
    Course No. 3: 6/23 – 7/6 (Full Aerification)
    Course No. 4: 5/21 – 6/24 (Full Aerification + SI)
    Course No. 5: 7/7 – 7/19 (Full Aerification)
    Course No. 8: 6/24 – 7/6 (Full Aerification)
    Course No. 10: 7/15 – 7/27 (Full Aerification)
    The Cradle: 6/3 – 6/28 (Full Aerification)

    Courses No.4 (FA), No.6 (FA), No.7 (FA), No.8 (FA), No.9 (FA) & The Cradle (FA) to be done in 2025

    Winter Closings (December, January, February)

    Course No. 7: Closed Mondays
    Course No. 9: Closed Tuesdays
    Course No. 8: Closed Wednesdays
    Course No. 6: Closed Thursdays
    Course No. 1: 12/6/24 1/3/25 1/24/25 2/13/25 2/14/25
    Course No. 3: 12/13/24 1/10/25 1/31/25 2/27/25 2/28/25
    Course No 5: 12/20/24 1/17/25 2/7/25 2/20/25 2/21/25
    Course No. 2: 1/13/25 – 1/14/25 2/10/25 – 2/11/25
    Course. No. 4: 1/20/25 – 1/21/25 2/17/25 – 2/18/25

    Topdressing Schedule (Summer)

    Course No. 2: US Open prep tee sheet (AM wave only in May). Post US Open – Tuesdays single tee afternoon wave. Course closed 5/28 – 6/20 for US Open.
    Course No. 4: Mondays – Course closes at 1pm 7/15 – 8/26
    Course No. 8: Wednesdays – No PM wave 7/10 – 8/28

  • WHAT IS THE DRESS CODE FOR GOLF AT PINEHURST?

    We recommend collared shirts and well-kept pants or shorts with a belt. Denim, open-toe shoes or sandals are not acceptable on the course or driving range.

  • HOW CAN I PLAY GOLF AT PINEHURST?

    Pinehurst reserves advance tee times for members and resort guests. To play courses 2, 4, 6, 7, 8 or 9, you must be a member or resort guest. If you are not a member or resort guest and wish to play courses 1, 3, 5 or The Cradle, you may call (855) 835-0771, opt 5, to book a tee time beginning 1 day before your desired date of play. Walk on tee times are non-cancellable and a credit card is required to guarantee your time.

  • WHAT IS THE INCLEMENT WEATHER POLICY AT PINEHURST?

    Once you have started play, the round must be completed in the same day. Should you decide not to play due to inclement weather conditions, please visit the main golf shop to discuss your options.

  • WHERE CAN I FIND DIRECTIONS TO PINEHURST?

    Click here for directions to the Resort.

  • IS THERE A PRIVATE AIRPORT NEARBY?

    Private planes often route through Moore County Airport (KSOP), just a short 10-minute drive from the resort. Shuttle service from SOP is available at the following rates:
    SHARED SERVICE: $25 – 1 or 2 passengers; 3 to 8 passengers: $50
    PRIVATE SERVICE: 1-2 passengers is $80* per person; Up to 8 passengers is $160*
    *Plus 18% gratuity. Reservations for all airport services require 72 hours advance notice to ensure availability.

  • DO YOU OFFER PRIVATE AIRPORT TRANSPORTATION?

    Yes, rates start at $300.00 plus 18% gratuity for 1-2 passengers. Please call our Transportation Department at (910) 235-8465 for Private service quotes.

    Private Shuttle Policy: Please provide 24 hours advance notice for cancellations. Day-of-travel cancellations including no shows incur full rate charge. Should your arrival be delayed, please notify us immediately at (910) 235-8465. If you are delayed more than one hour beyond your reserved pick up time, a wait time fee of $50 per hour will apply.

  • WHAT’S THE BEST WAY TO FLY TO PINEHURST?

    The most convenient way to fly into Pinehurst is via Raleigh-Durham International (RDU) which is about 75 minutes from Pinehurst. Please note that ride share services are very limited from Pinehurst to RDU. You may also arrive via Charlotte Douglas International (CLT), which is about two hours away, Piedmont Triad international (GSO), which is 75 minutes away, or Fayetteville Regional (FAY), which is an hour away. Guests arriving by private aircraft may fly into Moore Regional (SOP) located 10 minutes away.

    The resort offers Airport Shuttle Service to RDU available during peak hours.
    Top-of-the-hour Pick Up at RDU: 7 a.m. to 9 p.m. – $100 per person one-way
    Top-of-the-hour Departure from The Carolina Hotel: 5 a.m. to 7 p.m. – $100 per person one-way

    Airport Shuttle Policy: Top-of-the-hour Airport Shuttle Service operates on a reservation basis only during peak hours indicated. Private airport transportation is available during off-peak hours. Please provide 72 hours advance notice to guarantee a reservation. Full rate applies to day-of-travel cancellations or no-shows. If your arrival is delayed, please call (910) 235-8465 to check availability of service for your new arrival time. If we do not have service available to coincide with your new arrival time, at your request, we will provide names and phone numbers of other services that provide transportation from RDU to Pinehurst Resort. All charges associated with delays, including but not limited to cancellations, no shows, airport shuttle changes or alternate transportation service, are at the expense of the traveler.

  • IS THE RESORT CURRENTLY ACCEPTING CASH?

    We are not accepting cash at our point of sale outlets at this time.

    However, should you need cash for caddie tips or other gratuities, ATMs can be found at the main Clubhouse and at the Carolina Hotel.

  • DOES PINEHURST ALLOW PETS?

    Pinehurst is a pet-free facility. Please let us know if you need help arranging local boarding for your pets by contacting the Resort Services desk at (910) 235-8415.

  • WHO DO I CONTACT TO RECEIVE A COPY OF MY BILL FROM AN OVERNIGHT STAY?

    To receive a copy of your bill or for billing questions, email [email protected]

  • WHAT IS THE CANCELLATION POLICY FOR THE RESORT?

    Standard cancellation policy: A deposit of $300 per adult is required at the time of booking. Should you cancel outside of 30 days prior to your stay, we will refund your deposit. Should you cancel your dates fewer than 30 days prior to arrival, you will forfeit 100% of your deposit.

  • CAN I CHARGE MY MEALS TO MY ROOM?

    Yes. As a guest of the resort, you have the convenience of charging purchases made on property to your room, including resort dining venues, gift shops, snack bars, etc.

  • IS ROOM SERVICE AVAILABLE?

    Yes, in-room dining is available at The Carolina Hotel and The Holly Inn. For more information about in-room dining at Pinehurst, click here.

  • IS THERE A DRESS CODE AT ANY RESORT RESTAURANTS?

    Yes. The 1895 Grille and the Carolina Dining Room have the following dress code.

    Business Casual attire is required which includes collared shirt, casual slacks or tasteful denim and close toed shoes in good condition. Corresponding attire for women is requested.

    Shorts, tee shirts, open toed shoes and hats are not permitted.

  • WHAT IF I NEED TO CANCEL OR CHANGE MY DINING RESERVATION?

    To modify or cancel your dining reservation, please do so at least 24 hours prior to your reservation. A fee of $25 per person will be added to your stay for no-shows and cancellations within the 24 hour window.

  • ARE DINING RESERVATIONS REQUIRED?

    Reservations are required at the Carolina Dining Room, 1895 Grille and Villaggio Ristorante. Note: If you are a guest of Pinehurst Resort or staying at The Magnolia Inn and are on a meal plan, please note that meals at Villaggio are NOT included in your plan.

    Reservations are available at the Deuce.

    If you are a resort guest, dial extension 58507, option 6 to make dining reservations. Non-resort guests, please call (855) 235-8507.

    To modify or cancel your dining reservation, please do so at least 24 hours prior to your reservation. A fee of $25 per person will be added to your stay for no-shows and cancellations within the 24 hour window.

  • WHAT ARE THE MEAL PLAN OPTIONS AVAILABLE WITH VACATION PACKAGES?

    All vacation packages include breakfast daily, however, there is an option to add dinner (at resort dining outlets) to your meal plan. (Excludes Alcohol). Note: Meals at Villaggio Ristorante are NOT included in meal plans.

    Kids 5 and under dine free and ages 6-17 dine at a la carte pricing.

    Guests staying at any resort hotel that have a meal plan included with their stay can enjoy breakfast options available at any resort outlet, including the breakfast buffet at the Carolina Hotel.

    Note that meals purchased outside of what is included with the meal plan at resort outlets will incur an 18% service charge.

  • WHAT DINING OPTIONS ARE AVAILABLE AT THE RESORT?

    Pinehurst boasts six restaurants ranging from our craft brewery and smokehouse to the elegant Carolina Dining Room. In addition, you can enjoy the convenience of our coffee shop at the Carolina and the 91st Hole snack bar at the clubhouse. For special occasions and fine dining, we recommend The 1895 Grille. The North & South Bar, The Deuce, and the Carolina Vista Lounge are great options for cocktails.

    Guests staying at any resort hotel that have a meal plan included with their stay can enjoy breakfast options available at any resort outlet, including the breakfast buffet at the Carolina Hotel.

    If you are a guest of Pinehurst Resort or staying at The Magnolia Inn and are on a meal plan, please note that meals at Villaggio are NOT included in your plan.

    The Carolina Dining Room is open for breakfast, dinner, and late night dinner with a dress code of collared shirts and closed-toed shoes. Hats are not permitted.

    The Carolina Vista Lounge, located in The Carolina Hotel, is now open daily from 11:30 a.m. to 11 p.m.

    For more information about dining at Pinehurst, click here.

  • HOW CAN I GET THE GROUP PLANNING PROCESS STARTED?

    Click here to request a proposal

  • WHAT ACTIVITIES WOULD BE AVAILABLE TO MY GROUP?

    There’s something for everyone to enjoy. Golfers will cross legendary courses off their bucket lists, while non-golfers will have their choice of spa treatments, tennis, poolside relaxation, biking, and beyond. After the workday, networking and socializing continues at the Pinehurst Brewing Co. or the North & South Bar. For more information about group activities, click here.

  • WHAT EVENT SERVICES DOES PINEHURST OFFER?

    Enjoy the convenience of a dedicated event services team. We’re here to organize every detail, so you can focus on building relationships, developing strategies, and celebrating your business. Services include venue selection, décor, catering, event production and more.

  • WHAT TYPES OF MEETING VENUES ARE AVAILABLE AT THE RESORT?

    Whether it’s an eight-person leadership meeting or a 1,000-person company retreat, we have an elegant space for your event. Click here to use our venue finder to start planning your event.

  • WHAT TYPES OF WEDDING PACKAGES ARE AVAILABLE?

    Click here to view our wedding packages.

  • WHAT ABOUT WEDDING CAKES?

    Our pastry chefs are renowned for their wedding cakes. Whether your tastes lean to the traditional or more modern design, we’ll create a cake as unique as you. Choose your shape, your stacks, your icing and filling flavor. Coordinate icing with your wedding colors. You can even have your wedding cake made out of individual cupcakes.

  • ARE CATERING SERVICES AVAILABLE FOR MY WEDDING?

    Looking for an hors-d’oeuvre party for 20? Need a specialized menu? Or looking for a little Southern flare? Our culinary team is ready to serve you a selection that will tempt every palate and will ensure the menu for your wedding is as exceptional as the ceremony itself. We have a century-old reputation for exceptional cuisine, elegant presentations, and superior service. You can rest assured every place setting will be designed to perfection. In addition to our standard selections, we can customize your menu to your particular tastes. From intimate to opulent, from appetizer to entrée, we’ll make every bite as attractive as it is delicious.

  • WHAT RESORT VENUES ARE AVAILABLE FOR WEDDINGS?

    Whether you envision a beautiful outdoor ceremony or an elegant ballroom setting, Pinehurst offers a number of gorgeous venues, each of which can be custom-fitted to suit your individual needs.

  • WHO CAN I CONTACT ABOUT ACCESSIBILITY ISSUES I ENCOUNTERED ON THIS SITE?

    Pinehurst is committed to making its website accessible to all individuals. Please click here to review our Accessibility Statement.

  • WHAT DOES THE RESORT SERVICE FEE COVER?

    For your convenience a resort service fee will be added to your account. This fee covers package meal gratuities for staff in the dining venues, as well as the bell and door staff. For non-package meals, beverages and spa treatments, a separate service charge is added to your account. Housekeeping and transportation staff do not receive a portion of the resort service fee. Gratuities in addition to the above and for any other resort staff are at your discretion.

  • HOW DO I APPLY FOR A JOB AT PINEHURST?

    Please search our job listings and apply online. We do not accept applications in person. You must apply online or through the N.C. Department of Employment Security. If you have questions, contact our Human Resources Department at (910) 235-8236 or email [email protected].

  • HOW DO I PURCHASE A PINEHURST GIFT CARD?

    Gift cards in any dollar amount may be purchased online at www.ShopPinehurst.com, or at any resort retail outlet as well as The Spa.

  • CAN I SHIP MY CLUBS AHEAD OF TIME?

    Pinehurst partners with Ship Sticks to offer our guests a seamless door-to-door shipping service both to and from the resort. All bags will be delivered to The Carolina Hotel and held in storage until your arrival. For further details on the service or to receive a quote, visit shipsticks.com/pinehurst-resort.

  • DOES PINEHURST OFFER ANY SPECIALS FOR KIDS?

    Kids 17 and under stay and play free when sharing a room with a parent. Kids 5 and under dine free and ages 6-17 dine at a la carte pricing. An additional fee per child applies when playing No. 2 and No. 4.